Technical Support & FAQs


How to Reach Us
How to FTP a File to Artwork
Support Policy Statement
Floating License Policy

Q. Qckvu Library problem on 64 bit Linux.
A. How to fix missing library errors on 64 bit Linux systems. Details ...



Q. How do I redirect the display from the local machine to a remote machine on the network?
A. Log into the machine running Qckvu. Set the DISPLAY environment variable to point to the remote machine and export it. Start Qckvu. A simple script can automate this procedure. Details ...



Q. Using draculaplt to convert Dracula plot syntax to Qckvu and xgdsplot map and pat files.. Details ...



Q. Qckvu command line options. Details ...



Q. I am seeing "black" buttons on the dialog box instead of what I expect. How can I fix this?
A. It appears to be a color depth problem; Qckvu's code doesn't recognize some color depth settings. Reset the color depth to 8 planes instead of 24 planes ... Details ....



Q. I can't run the plotting module within Qckvu.
A. A few reasons can cause such a problem. Details ....



Q. I need more swap to view large files? How do I set the swap size under Linux?
A. Check the existing swap space (/proc/swaps). Create a new swap file (dd) (Linux supports more than one swap file). Turn the swap file into a swap space (mkswap) . Enable the swap space (swapon). Details ...

Q. I need more swap to view large files? How do I set the swap size under Solaris?
A. Check the existing swap space (top). Create a new swap file (edit /etc/vfstapb). Turn the Swap file into a swap space (mkfile) . Verify the new swap space (top). Details ...

Q. Qckvu crashes with Font warnings under Linux?
A. motif/X does not like font settings ending with a colon in them. Details ...

Q. I need more virtual memory to view large files. How do I set the virtual memory under Windows?
A. Exact locations vary depending on OS (NT/2000/XP) Go to System Properties | Performance and check the virtual memory setting. The installed RAM + virtual memory should equal 1500 MB. This is the most Qckvu can allocate on Windows. Details ...



Q. I am getting the following error (Solaris 2.7) when starting up Qckvu:
    ld.so.1: qckvu: fatal: relocation error:   Help!
A. You need to install two patches to the OS: 106327 and 106950 Details ...



Q. I am getting the following error (Solaris 2.6) when starting up Qckvu:
    ld.so.1:qckvu:fatal: libCrun.so.1:open failed: No such file or directory   Help!
A. You need to install several patches to the OS: 105591-14, 101242-13 and 107733-09 Details ...



Q. I am running into problems when displaying Qckvu through the PC Exceed 7.0 Advice?
A. There are some settings related to backing store and fit window that you might want to set appropriately. Details ...



Q. Where are the qckvu default settings stored on UNIX?
A. In the user's home/.artwork/qckvu.Xdefaults file. Details ...



Q. I cannot see both the layer name and number in the layer sidebar? (Solaris CDE)
A. The default font is too large. Use the CDE Style manager to select a smaller font. Details ...




ARTWORK CONVERSION SOFTWARE, INC.       Company Profile
417 Ingalls St., Santa Cruz, CA 95060    Tel (831) 426-6163     Fax 426-2824    email: info@artwork.com