The Support Page

FAQ Pages

Windows
Licensing		Date
New USB Keys/Drivers Describes the new USB hardware key (dongle) and its associated driver ...		12/18/2006
Floating License Installation and Issues Describes how to install a floating license manager on a Windows license server. Includes the flexlm downloads and utilities and debugging suggestions.		08/16/2002
Hardware Key Driver for Windows 2000/XP Describes how to install the Rainbow hardware key (dongle) driver and how to determine the version of the driver. Includes the driver installer download.		12/12/2002
Missing TEMP variable causes install to hang.. If the computer's environment does not define the temp variable, the installer will hang as it expects a defined location to place its temporary files ...		09/27/2006

UNIX/Linux
Licensing		Date
Floating License (Flexlm) download and installation/debugging The download links for flexlm, how to install server/software and how to verify/debug and installation.		03/02/2004
Node locked license problem - ACS.LOCK Possible solutions for license problems in UNIX node locked mode.		02/12/2008
Installation
Keyboard Mapping - When keys don't do what you expect ... Describes how to create and configure a keyboard mapping file that will fix problems due to variations in keyboard due to location or language differences ...		08/14/2002
C++ Runtime Library patches for Solaris Describes how to install C++ runtime libraries on your Solaris system if they are not there ...		11/04/2005
Printing
Sending Postscript to the HP 8500 Color Laser Jet Send Postscript (II) from Artwork's programs such as GBRVU and GDSVU to the HP 8500 instead of trying with a Color PCL driver ...		02/09/1999
Controlling HP Printers using Escape Sequences Summarizes some of the more common PCL escape sequences used to control page size, orientation and tray selection ...		07/15/1997
Sending Print Files to Windows Printers Describes how to sent a print file to a Windows printer using the utility called rawprint.exe ....		05/23/1997
Controlling HP Printers using Escape Sequences Summarizes some of the more common PCL escape sequences used to control page size, orientation and tray selection ...		07/15/1997

ARTWORK CONVERSION SOFTWARE, INC. Company Profile
417 Ingalls St., Santa Cruz, CA 95060 Tel (831) 426-6163 Fax 426-2824 email: info@artwork.com