The Support PageContact | FTP | Support Policy | Network License Terms | 508 Policy |
Windows | ||
Windows 7 |
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Summarizes software operation and licensing issues on Windows 7 |
12/15/2009 | |
FTP Download Problems |
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Download Fails w. Internet Explorer - Page Not Found Older versions of Internet Explorer might not support our ftp download links now that the ftp server requires passworded accounts ... |
11/25/2008 |
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Licensing |
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Describes the new Sentinel (Safenet) USB hardware key (dongle) that has replaced the parallel port key and its associated device driver ... |
12/18/2006 |
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Floating License Installation and Issues Describes how to install a floating license manager on a Windows license server. Includes the flexlm downloads and utilities and debugging suggestions. |
08/16/2002 |
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Missing TEMP variable causes install to hang.. If the computer's environment does not define the temp variable, the installer will hang as it expects a defined location to place its temporary files ... |
09/27/2006 |
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Hardware Key Driver for Windows 2000/XP Describes how to install the Rainbow hardware key (dongle) driver and how to determine the version of the driver. Includes the driver installer download. |
12/12/2002 |
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UNIX/Linux | ||
General |
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RedHat v3 No Longer Supported We have dropped support for RedHat v3 as of this date. No new upgrades can be offered for this version of RH and no new programs can be released. Existing programs compiled for RH3 will be kept in the archives. |
09/01/2011 | |
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Useful Commands for Troubleshooting A summary of the commands we use to extract info from a Linux system to troubleshoot why a program is not getting licensed or running correctly ... |
04/15/2009 | |
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Enable Backing Store for X-Server When using one of Artwork's X-based programs (such as Qckvu) the X-Window server should have backing store enabled ... |
05/28/2010 | |
Licensing |
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Floating License (Flexlm) download and installation/debugging The download links for flexlm, how to install the server software and how to verify and debug and flexlm installation. |
03/02/2004 |
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Lmhostid returns a null hostid ... The return of a null hostid is traced to device eth0 not assigned to a network adaptor ... |
11/17/2008 |
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Running the INSTALL script in node locked mode on Linux and Solaris.. |
08/16/2010 |
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Installation |
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Ubuntu Libraries needed to Run Applications While Artwork does not build our Linux tools on Ubuntu, they can run on Ubuntu if the correct libraries are present. Libraries needed for successful operation are listed ... |
05/21/2009 |
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Mandrake Linux requires openmotif Libraries. While Artwork does not build our Linux tools on Mandrake/Mandriva, they can run on them if the correct libraries are present. Libraries needed for successful operation are listed .. |
07/27/2010 |
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Suse Linux requires openmotif Libraries. While Artwork does not build our Linux tools on Suse, they can run if the correct libraries are present. Libraries needed for successful operation are listed .. |
11/21/2010 |
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Solaris font size causing XmForm error. Solaris error due to font size - Class: XmForm Abandoned edge synchronization after 10000 iterations. . |
11/21/2010 |
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Keyboard Mapping - When keys don't do what you expect ... Describes how to create and configure a keyboard mapping file that will fix problems due to variations in keyboard due to location or language differences ... |
08/14/2002 |
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C++ Runtime Library patches for Solaris Describes how to install C++ runtime libraries on your Solaris system if they are not there ... |
11/04/2005 |
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Describes how to fix runtime library error on Linux 64 |
01/30/2009 |
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| Printing | ||
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Sending Postscript to the HP 8500 Color Laser Jet Describes how to send Postscript (II) from Artwork's programs such as GBRVU and GDSVU to the HP 8500 instead of using a Color PCL driver ... |
02/09/1999 |
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Controlling HP Printers using Escape Sequences Summarizes some of the more common PCL escape sequences used to control page size, orientation and tray selection ... |
07/15/1997 |
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Sending Print Files to Windows Printers Describes how to sent a print file to a Windows printer using the utility called rawprint.exe .... |
05/23/1997 |
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Controlling HP Printers using Escape Sequences Summarizes some of the more common PCL escape sequences used to control page size, orientation and tray selection ... |
07/15/1997 |
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ARTWORK CONVERSION SOFTWARE, INC. Company Profile 417 Ingalls St., Santa Cruz, CA 95060 Tel (831) 426-6163 Fax 426-2824 email: info@artwork.com |