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FAQ Pages

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Windows
Windows 7		Date
Working with Windows 7 Summarizes software operation and licensing issues on Windows 7		12/15/2009
FTP Download Problems
Download Fails w. Internet Explorer - Page Not Found Older versions of Internet Explorer might not support our ftp download links now that the ftp server requires passworded accounts ...		11/25/2008
Licensing		Date
New USB Keys/Drivers Describes the new USB hardware key (dongle) and its associated driver ...		12/18/2006
Floating License Installation and Issues Describes how to install a floating license manager on a Windows license server. Includes the flexlm downloads and utilities and debugging suggestions.		08/16/2002
Hardware Key Driver for Windows 2000/XP Describes how to install the Rainbow hardware key (dongle) driver and how to determine the version of the driver. Includes the driver installer download.		12/12/2002
Missing TEMP variable causes install to hang.. If the computer's environment does not define the temp variable, the installer will hang as it expects a defined location to place its temporary files ...		09/27/2006

UNIX/Linux
Useful Commands for Troubleshooting A summary of the commands we use to extract info from a Linux system to troubleshoot why a program is not getting licensed or running correctly ...		04/15/2009
Licensing		Date
Floating License (Flexlm) download and installation/debugging The download links for flexlm, how to install server/software and how to verify/debug and installation.		03/02/2004
Node locked license problem - ACS.LOCK Possible solutions for license problems in UNIX node locked mode.		02/12/2008
Lmhostid returns a null hostid ... traced to a problem with device eth0 not assigned to a network adaptor ...		11/17/2008
Installation
Ubuntu Libraries needed to Run Applications While Artwork does not build our Linux tools on Ubuntu, they can run on Ubuntu if the correct libraries are present. Libraries needed for successful operation are listed ...		05/21/2009
Keyboard Mapping - When keys don't do what you expect ... Describes how to create and configure a keyboard mapping file that will fix problems due to variations in keyboard due to location or language differences ...		08/14/2002
C++ Runtime Library patches for Solaris Describes how to install C++ runtime libraries on your Solaris system if they are not there ...		11/04/2005
Linux 32 bit subsystem Describes how to fix runtime library error on Linux 64		01/30/2009
Printing
Sending Postscript to the HP 8500 Color Laser Jet Send Postscript (II) from Artwork's programs such as GBRVU and GDSVU to the HP 8500 instead of trying with a Color PCL driver ...		02/09/1999
Controlling HP Printers using Escape Sequences Summarizes some of the more common PCL escape sequences used to control page size, orientation and tray selection ...		07/15/1997
Sending Print Files to Windows Printers Describes how to sent a print file to a Windows printer using the utility called rawprint.exe ....		05/23/1997
Controlling HP Printers using Escape Sequences Summarizes some of the more common PCL escape sequences used to control page size, orientation and tray selection ...		07/15/1997

ARTWORK CONVERSION SOFTWARE, INC. Company Profile
417 Ingalls St., Santa Cruz, CA 95060 Tel (831) 426-6163 Fax 426-2824 email: info@artwork.com